Privacy Policy

This Privacy Policy explains how the mobile application provided by Xiashi VPN (referred to as the 'App', 'Service', or 'we') handles personal information. We provide the service on an as-is basis and aim to process only the data needed to operate, secure, and improve the product.

When you download and launch the App, we may collect necessary operational data, including IP address, device operating system version, in-app paths, and session duration. To recommend better routes, we may collect approximate device location. This information is used to: 1. match Xiashi VPN nodes to your network conditions; 2. analyze anonymized regional performance trends; and 3. send important service, security, or account notices through your registered contact details.

We only share aggregated or anonymized data with necessary third-party partners, such as Google Play Services or Firebase, for crash analysis and feature improvement. We do not share personal information except when required by law, needed to protect users or investigate fraud, or processed by service providers bound by confidentiality obligations. To stop new data collection, uninstall the App through your device's standard process.

User-provided data will be properly kept during the service validity period and for a reasonable grace period thereafter. If you need to cancel your account early and delete your personal profile, please contact our privacy team via [email protected]. In addition, this App strictly prohibits use by minors under the age of 13. We will not intentionally solicit any data from this group, and upon discovering the mistaken collection of such information, we will immediately initiate permanent deletion procedures. Guardians are advised to contact us via the aforementioned email so that we can take necessary technical interventions. To ensure data confidentiality, we have deployed multiple layers of physical and electronic defense systems to safeguard your information security in all aspects.

This Privacy Policy may be updated due to regulatory, product, or operational changes. Please review this page periodically. Continued use after changes are published means you accept the revised terms. This policy takes effect on October 4, 2025. For privacy questions, contact the Xiashi VPN team at [email protected].